Refund policy
At Wild Life Coffee Club, we want you to love your gear as much as a bear loves its morning coffee. If something isn’t right, we’ve got your back — no growling necessary.
Our Promise
Every shirt is printed just for you. If your order arrives damaged, misprinted, or isn’t what you ordered, we’ll make it right with a free replacement or a refund.
What’s covered
• Incorrect items sent
• Damaged products upon arrival
• Defective or misprinted products
• Manufacturing errors
Just let us know within 30 days of delivery.
How to reach us
Email us at hello@wildlifecoffeeclub.com with:
• Your order number
• A quick description of the issue
• Photos of the damaged, defective, or incorrect item (when applicable)
Why we can’t take returns for size or change of mind
Because every shirt is made to order just for you, we’re not able to offer refunds or exchanges for:
• Incorrect size selected by customer
• Buyer’s remorse or change of mind
• Orders placed with incorrect shipping information
• Normal wear and tear after use
Not sure which size to get? Check the Size Guide on any product page before you order, or email us and we’ll gladly help you pick.
🐾 Care for your gear like you care for wildlife. For best results, please follow the washing instructions included with your order. A well-loved tee lasts longer — just like a healthy ecosystem.
☕ Coffee & Tea Because coffee and tea are food products, we can't accept returns of opened bags. If your order arrives damaged, the wrong item was sent, or something is wrong with the product, email hello@wildlifecoffeeclub.com within 30 days of delivery with your order number and a photo, and we'll make it right with a replacement or refund.
🔁 Coffee & Tea Subscriptions (Subscribe & Save)
- How it works: Choose "Subscribe & Save 10%" on any eligible coffee or tea and pick a delivery every 2, 4 or 6 weeks. You save 10% on every subscription order, and U.S. shipping is always free.
- When you're charged: Your first order is charged at checkout. After that, your payment method is charged automatically on each renewal date. Each order is roasted and shipped just like a regular order and usually arrives within 5–10 business days.
- Skip, pause or cancel anytime: Log in to your account and go to Subscriptions. There's no minimum number of orders and no cancellation fee. Make changes before your next renewal date for them to apply to that order.
- Discount codes: Discount codes can't be used on subscription orders. Your 10% subscription savings is applied automatically.
- Damaged or wrong items: Subscription orders follow our Coffee & Tea policy above. We can't accept returns on opened bags, but if anything arrives damaged or wrong, email hello@wildlifecoffeeclub.com within 30 days of delivery with your order number and a photo, and we'll make it right.
- Charged after canceling? If a renewal goes through after you canceled, email us and we'll refund it.
- Price changes: If a price changes, we'll email you before the new price applies to your subscription.